Frequently Asked Questions (FAQs)

Fiber to the Premises (FTTP) is a type of fiber-optic communication delivery where the optical fiber connection is directly run to individual buildings such as residential homes, apartment buildings, and businesses. This provides unprecedented high-speed internet access.

Unlike traditional broadband that uses copper lines, FTTP utilizes fiber-optic cables that allow for significantly higher speeds and more reliable internet service with less interference and degradation over long distances.

Gigawave Communications is a local internet service provider specializing in high-speed, reliable fiber internet services directly to homes and businesses in Buln Buln. We are committed to enhancing local connectivity with cutting-edge technology.

In addition to high-speed internet, Gigawave is excited to offer access to free-to-air (FTA) digital TV signals over the same fiber connection. This service will allow you to enjoy a wide range of TV channels with crystal-clear picture quality, all without the need for a separate antenna installation.

Registering your interest helps us gauge community demand, which is crucial for planning the network build. It ensures you receive updates on our progress and makes you one of the first to be offered the service once it’s available.

You can register your interest by filling out a simple form on our website. Just provide your name, address, and contact information, and you’ll be added to our list of potential subscribers.

Our fiber internet provides ultra-fast download and upload speeds, low latency, and more reliable performance compared to traditional internet. It’s ideal for streaming videos, online gaming, teleconferencing, and handling heavy data tasks simultaneously.

No, the installation process is handled separately, and there will be no disruption to your current service. Our team will work with you to schedule a convenient time for installation.

Installation involves laying fiber-optic cables to your home or business and setting up the necessary equipment. Our professional installation team will ensure a smooth setup with minimal disruption.

We offer various plans that may include an installation fee. However, promotional offers may include free installation. Specific pricing and fees will be detailed in our service agreement.

Once you decide to proceed, installation typically takes place within a few weeks, depending on your location and scheduling availability.

Gigawave provides comprehensive customer support, including troubleshooting, maintenance, and upgrades. Our local support team is available to assist you with any issues to ensure optimal service.